Privacy Policy
How ARX REAL ESTATE LLC handles information submitted through the website, forms, WhatsApp and other contact channels.
Last updated: 3 August 2026
1. Data controller
The data controller is ARX REAL ESTATE LLC, Dubai, United Arab Emirates. Contact: +971 55 159 9100, S.Riabov@arx-realestate.com.
2. Information we may collect
Name, phone or WhatsApp number, email, approximate budget, property preferences, comments, selected project or market, communication language, page URL, referral source and advertising identifiers such as UTM parameters, gclid or fbclid.
3. How we use information
To respond to an enquiry, prepare property recommendations, provide advisory services, manage communication, create a contact or deal in the CRM, assess advertising quality and improve the website.
4. Service providers
Information may be shared with CRM, automation, hosting, analytics and communication providers, including Kommo and Albato, only to the extent required to process the enquiry.
5. Analytics and cookies
The website may use cookies and analytics tools to measure visits, traffic sources and page actions. Connected services operate under their own privacy policies.
6. Retention
Information is retained for as long as required to process the enquiry, meet contractual or legal obligations, or until a valid deletion request is received.
7. Your choices
You may request access, correction or deletion of information you provided, and may withdraw consent to further marketing communication.
8. Security
We use reasonable organisational and technical safeguards. However, no internet transmission method can be guaranteed to be completely secure.
9. External links
The website may link to WhatsApp, social networks, project websites, developers and other third-party resources. ARX is not responsible for their content or privacy practices.
10. Policy updates
This policy may be updated when the website, connected services or legal requirements change. The current version is published on this page.
11. Contact
Privacy enquiries: S.Riabov@arx-realestate.com or +971 55 159 9100.